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Privacy Policy


Effective Date: October 17, 2025
Last Updated: October 17, 2025

1. Introduction

This Privacy Policy describes how Perch Apartment Locating LLC (“Perch,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you interact with our services, including when you:

  • Visit https://perchagents.com or any related website linking to this policy
  • Submit your information through online forms or lead submissions
  • Communicate with us by phone, text message, or email
  • Engage with us through social media, digital advertisements, or events

Perch Apartment Locating LLC is a licensed Texas real estate brokerage and complies with all Texas Real Estate Commission (TREC) advertising, disclosure, and communication requirements.

Links to the Texas Real Estate Commission Information About Brokerage Services (IABS), Consumer Protection Notice, and DMCA Notice are available in the footer of our website.

2. Information We Collect

a. Information You Provide Voluntarily

We collect personal information you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Move-in date, location preferences, and apartment criteria
  • Other details you share to assist in your apartment search

b. Information Collected Automatically

When you visit our website, we automatically collect certain non-identifiable information such as:

  • IP address and browser type
  • Device and operating system details
  • Referring URLs, session duration, and usage activity
  • Approximate geographic location

We use this data for analytics, performance tracking, and site optimization.

c. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalize content, and measure marketing effectiveness. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

  • Provide apartment locating services and manage your requests
  • Communicate with you about your apartment search via phone, text, or email
  • Send service-related updates, promotions, or follow-ups
  • Improve our website and marketing performance
  • Comply with legal, regulatory, and record-keeping requirements

4. Consent to Contact (TCPA Disclosure)

By submitting your contact information on our website or through a Perch form, you expressly consent to receive communications from Perch Apartment Locating LLC and its licensed agents via:

  • Phone calls, including automated dialing systems
  • Text messages (SMS/MMS), including recurring messages
  • Emails, including service-related or promotional content

You acknowledge that:

  • Consent is not required to use our services
  • You may opt out of emails by clicking “Unsubscribe”
  • You may opt out of text messages by replying STOP at any time
  • Standard message and data rates may apply

This consent satisfies the Telephone Consumer Protection Act (47 U.S.C. §227) and FCC regulations.

5. Information Sharing

We do not sell your personal data. We may share information with:

  • Licensed Perch agents assisting in your apartment search
  • Property management companies or apartment communities to confirm referrals
  • Third-party vendors (CRM, analytics, marketing platforms) operating under confidentiality agreements
  • Legal or regulatory authorities, if required by law

All partners and vendors are required to safeguard your data and use it solely for authorized business purposes.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (e.g., tax or record-keeping obligations). When no longer needed, your information is securely deleted or anonymized.

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system is completely secure, and you share information at your own risk.

8. Minors

Our services are intended for individuals 18 years and older. We do not knowingly collect or store personal information from minors. If we discover information from a user under 18, it will be promptly deleted.

9. Your Privacy Rights

You may at any time:

  • Request access to, correction of, or deletion of your data
  • Withdraw consent to be contacted
  • Opt out of marketing emails or text messages

To exercise your rights, email [email protected] or reply STOP to any text message.

10. Do-Not-Track

Our website currently does not respond to “Do-Not-Track” browser signals due to the absence of an established standard.

11. California Residents

If you are a California resident, you may request information about our data-sharing practices under California Civil Code §1798.83 (“Shine the Light” law).
Please email [email protected] to make such a request.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in operations or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates acceptance of any updates.

13. Contact Information

Perch Apartment Locating LLC
Licensed Texas Real Estate Brokerage
PO Box 760699
San Antonio, TX 78245
Email: [email protected]
Phone: (512) 372-8700
Website: https://www.perchagents.com

14. Rebate Offers and Disclosures

Perch Apartment Locating LLC (“Perch”) or its licensed agents may occasionally advertise or offer a customer rebate or gift card as part of our apartment locating services.
All rebate offers are conditional, vary by property, and are issued only after Perch receives payment from the property where you lease.
Rebate details, eligibility, and timing are governed by our Rebate Terms & Conditions, provided in accordance with TREC Rules 535.147(d) and 535.155.